Month: August 2023

A chargeback happens when a customer asks their credit card issuer to reverse a transaction, returning funds used in a purchase. Customers request chargebacks when items they purchase never arrive, they’re double-charged, or they’ve been fraudulently charged. When a buyer disputes a purchase, their credit card company reverses the charge, reimbursing the buyer, and debiting the business’s…

TikTok will cease TikTok Storefront and its associated Shopify integration within the next two weeks. European merchants will need to sell directly on TikTok Shop in the future to attract customers on the rapidly growing platform. This change will soon apply to British merchants. Currently, they can still utilize TikTok Storefront on Shopify, just like…

When buying products online, customers expect their orders to be packaged and shipped as soon as possible. In fact, most retail customers cite convenience as the main reason for choosing to shop online versus in-store. With around 70% of online shopping carts abandoned, slow shipping and high fees can dissuade customers from buying. That’s why…

Balancing a retail store with an online sales channel can be challenging. But keeping customers happy while growing can be even more difficult to manage. Amit Mahtani, president and second-generation owner of Bagels on Greene, knows this challenge all too well. Amit’s ready-to-order bagel shop and deli had reached stagnation and needed more physical space…

As an ecommerce retailer, you know the significance of Cyber Monday. Every year, on the first Monday after Thanksgiving weekend, millions of shoppers flock to online retailers in search of the best deals of the holiday shopping season. Cyber Monday sales are a boon for customers, and they offer opportunities as well as challenges for…

A shopper comes to your site and quickly clicks away. Not only did you lose a potential sale, you’re left wondering what made them leave.  There’s a website metric that measures this effect and it’s called the bounce rate. It provides important insights into user interest and engagement, helping you identify how often your web…

If you’re blessed with a knack for taking a raw material—wood, wool, wax, you name it—and turning it into something beautiful, you’re lucky. Research shows crafting can reduce stress, build self-esteem, and promote healthy aging. Beyond the health benefits, crafting can offer a chance to make money. As of 2022, the global handmade items market…

WooCommerce is a free plug-in for WordPress. It turns WordPress sites into ecommerce stores, allowing merchants to build a website with their own branding, products, and checkout. But WooCommerce doesn’t work for everyone. If you’re looking to expand the features of your WordPress store, or move to a dedicated commerce platform like Shopify, take a…

In the United States, there are several types of structures available to a single-owner business researching how to start a business, including sole proprietorship, C corporation, S corporation, and limited liability company (LLC). The type of business entity you choose can impact everything from how you pay your taxes to the amount of paperwork you have to fill out to…