Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing. New business models disrupt the way companies sell products and services, blurring industry lines and transforming customer experiences. Business complexity continues to intensify, and the…
Month: August 2024
Elevating experiences with AI, from productivity to personalization
In a previous blog, we discussed how modern, AI-enabled customer relationship management (CRM) platforms and enterprise resource planning (ERP) systems help drive new, more effective ways of working for employees and more satisfying outcomes for the customers they serve in three key ways: by streamlining operations, by empowering more informed and insightful decisions, and by…
Copilot for Dynamics 365 Commerce revolutionizes retail with AI
Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and streamline retail operations for store associates, managers, and back-office staff with AI. Transformative AI in Dynamics 365 Commerce The retail industry is facing significant challenges and opportunities in today’s digital world. AI can help you create value…
Dutch dropshippers often break rules
The majority of Dutch online stores that sell products through dropshipping do not comply with legal regulations for online selling. Their websites lack contact details or information about returning orders, for example. Researchers from the Dutch Consumer’s Association investigated 100 online stores that sell products by dropshipping. This entails selling products without buying any inventory…
G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365
At Microsoft, we don’t see ourselves as a vendor. When it comes to our customers, we want to be seen as partners—and as trusted advocates. Today, we want to share a story about how Microsoft can help customers take the long view when it comes to transforming their businesses and adapting to the ever-changing needs…
Amazon Germany’s retail media sales increased 20%
Last year, Amazon Germany was able to increase its net sales in retail media with 20 percent. The revenue of its advertising business came to 2.9 billion euros in 2023. This is almost 10 percent of the company’s total revenue in Germany. These data come from Amazon Germany’s financial statements for last year. In total,…
Announcing AWS Parallel Computing Service to run HPC workloads at virtually any scale
Today we are announcing AWS Parallel Computing Service (AWS PCS), a new managed service that helps customers set up and manage high performance computing (HPC) clusters so they seamlessly run their simulations at virtually any scale on AWS. Using the Slurm scheduler, they can work in a familiar HPC environment, accelerating their time to results…
New financial analytics and reporting in Microsoft Dynamics 365 Business Central
How CFOs and finance leaders can make data-driven decisions and optimize business performance. Why being data driven is key for CFOs Amid the growing demand on CFOs to catalyze growth, maintaining a holistic view of business performance can be crucial. Data-driven finance leaders not only ensure this is possible within their team, but also empower…
Approve on the go with Dynamics 365 Approvals management
We are thrilled to announce the public preview of Approvals management in Dynamics 365 in release 10.0.41. Approvals management is a mobile experience that unifies approval workflows across the Dynamics 365 product family. Along with Approvals management, we are releasing approval workflows for purchase orders and purchase requisitions in Dynamics 365 Supply Chain Management. Add…
Ikea is launching second-hand marketplace
Furniture retailer Ikea plans to launch a marketplace where customers can sell their pre-owned Ikea furniture to other consumers. By doing that, it wants to expand its online revenue. The company launched a pilot in Spain and Norway. The Swedish retailer is well-known for its furniture. Within several countries in Europe, Ikea is the leader…