In today’s rapidly evolving service landscape, organizations must manage their entire operations lifecycle efficiently—from initial client interaction to final service delivery and profitability. Microsoft Dynamics 365 Project Operations stands out as the comprehensive solution designed to meet the unique needs of service-centric organizations. It seamlessly integrates service-based operations, from sales and project management to resource…
Month: June 2024
Use expanded Copilot for Service capabilities in your CRM
In February, we announced the general availability of Copilot for Service, which helps organizations realize the benefits of generative AI by extending their existing investments in CRM and contact center solutions. Copilot for Service helps quicken agents’ time to resolution by assisting them with common tasks using the full context of the customer journey. With…
How To Start a Tennessee LLC (2024)
This post is for information only. You are responsible for reviewing and using this information appropriately. This content doesn’t contain and isn’t meant to provide legal, tax, or business advice. Requirements are updated frequently and you should make sure to do your own research and reach out to professional legal, tax, and business advisers, as…
Best Accounting Software for Small Business in 2024
While there is no shortage of small business accounting software available today, choosing the right tool to manage your ecommerce accounting needs can be challenging. With similar functionality and different in pricing, it’s easy for business owners to choose the wrong accounting tool. Switching to another accounting program can seem more of a hassle than it’s…
Augmented Reality in Business: How to Use AR for Retail, Marketing, and More (2024)
Augmented reality (AR) has been around for more than 50 years, but its popularity and use has drastically increased more recently. This technology blends the digital and physical worlds, letting you showcase your products in a hybrid environment. Businesses in various industries have implemented augmented reality as a way to share their products or services…
Augmented Reality vs. Virtual Reality: Important Differences (2024)
For an ecommerce merchant in today’s increasingly digital world, there are endless new technologies at your disposal. Two technologies on the rise are augmented reality and virtual reality, which one report projects will exceed a market volume of $16 billion in the United States by 2029. Learn more about how AR and VR work, the…
Gemini vs. ChatGPT: Differences and Unique Features To Know (2024)
Although the history of AI tools as we now know them is brief, it reflects the rapid pace of innovation in the field of large language models. ChatGPT is arguably the chatbot that got the race started, taking the world by storm seemingly overnight in 2022. Its meteoric rise reflects the public’s immediate and all-encompassing…
How To Use Competitive Positioning To Gain Market Share (2024)
In the competitive landscape, standing out from the pack is no easy feat. That’s where competitive positioning comes in. A strategic art, it can help you differentiate yourself from major competitors and solidify your brand strategy. Whether you’re a seasoned entrepreneur or the founder of a fresh startup, mastering competitive positioning could be the key…
CRO Tools: How To Pick a Tool To Increase Conversions (2024)
You post a ’90s-inspired digital ad reminiscent of Lisa Frank and suddenly, your ecommerce website is teeming with stationery-loving visitors. But as soon as they arrive, they leave because your landing page isn’t easy to navigate. Just because you attract visitors to your website doesn’t mean they’ll take the desired action. With the help of…
How a Digital Ecosystem Works: Types, Benefits, and Examples (2024)
The digital landscape is no longer a collection of websites and apps that function in isolation. Instead, it’s more like a web of ecosystems, each composed of interconnected products. These digital ecosystems consist of information technology resources—from apps to data platforms —that facilitate collaboration and data exchange and benefit both business partners and customers. Companies…