We are excited to announce the Copilot Studio-powered customer feedback survey in Dynamics 365 Contact Center, now in preview. Now, contact center managers can use Copilot Studio Survey in the Contact Center admin center to dynamically respond to customer feedback. Traditionally, management can take a long time to act on the feedback that customers provide.…
Category: General News
Announcing Windows 11 Insider Preview Build 26120.3291 (Dev and Beta Channels)
Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 26120.3291 (KB5052080) to the Dev and Beta Channels. The update includes two improvements for Windows Insiders on Copilot+ PCs: We are previewing the ability to use improved Windows Search to find files saved in the cloud directly from the Windows search box on…
Announcing Windows 11 Insider Preview Build 22635.4950 (Beta Channel)
Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 22635.4950 (KB5052078) to the Beta Channel. Please note this build will only be provided to Windows Insiders in the Beta Channel who did not upgrade to receiving updates based on Windows 11, version 24H2. Changes in Beta Channel builds and updates are documented in…
Winners E-commerce Germany Awards announced
This week, the winners of the E-Commerce Germany Awards were announced during a gala. There were 12 categories in which service providers competed for the title. Winners include Odoscope, Mollie and Sendcloud. The E-commerce Germany Awards were founded in 2018. The awards show and announcement of the winners always takes place in a gala, as…
Introducing our new and improved Edge Add-ons website
We’re excited to announce the launch of our newly revamped Edge Add-ons website, designed to enhance your browsing experience through extensions and themes. This update brings a host of improvements aimed at making it easier for you to discover and acquire add-ons like extensions and themes through a more modern, functional, and actionable store. Improved…
SellerX is letting 20% of workforce go
Marketplace aggregator SellerX has announced that it is letting go of a fifth of its workforce. This comes down to 170 jobs out of a total of more than 800. The company is doing this because it needs to cut costs. SellerX is an ecommerce aggregator, based in Germany. It buys and builds Amazon brands.…
Otto lays off hundreds of customer service employees
German online platform Otto is eliminating 480 call center positions. This results in layoffs of hundreds of employees. Several of the company’s customer service locations will be closed completely. One of the biggest online stores in Germany, Otto, is having financial trouble. The company opened its website to third-party sellers in 2020, becoming an online…
A new level unlocked – The Official Microsoft Blog
Muse, the first World and Human Action Model, could facilitate interdisciplinary collaboration, for example, when exploring gameplay ideas. Today Microsoft released Muse, a first-of-its-kind generative AI model that we are applying to gaming. But it’s so much more than that. What we’re sharing today is a huge step forward for gameplay ideation. And what’s even more…
More Edge features get a performance boost
Microsoft Edge is racing into the new year with faster and more responsive features than ever before. Starting with Microsoft Edge 132, many of the browser’s most important features, such as Downloads, Drop, History, and the inPrivate new tab experience are now a lot faster. In fact, no less than 14 different areas of the…
Discover magical AI experiences through the Microsoft Store on Windows, with the new AI Hub
The Microsoft Store on Windows is the best place to discover AI experiences for your PC from Microsoft and our rich developer ecosystem. In 2023, we launched the AI Hub in Store to help our users find great AI-powered apps. In the last two years, we’ve seen hundreds of new AI-capable apps join the Microsoft…