Satya Nadella, Chairman and CEO, shared the below communication with Microsoft employees this morning. When I look to the next phase of Microsoft, both in terms of our scale and our massive opportunity ahead, it’s clear that we need to continue adding exceptional talent at every level of the organization to increase our depth and…
Month: October 2024
2024 release wave 2 launches with hundreds of Copilot capabilities
We’ve launched 2024 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Microsoft Copilot offerings—introducing a rollout of new features and enhanced capabilities releasing between October 2024 and March 2025. These updates include advanced Copilot capabilities for Microsoft 365 Copilot for Sales, Copilot for Service, and Copilot for Finance to empower your…
Alibaba introduces seller protection program in Europe
With Trade Assurance, Alibaba introduces what it calls a new standard for safe and transparent digital B2B trade in Europe. The service portfolio is initially available for businesses in France, Germany, Italy, and Spain. “Trade Assurance provides 360-degree protection by guaranteeing secure payments, real-time order tracking, and targeted dispute resolution”, Alibaba explains, “which builds seller…
Gartner names Dynamics 365 Customer Insights a Leader
In an ever-evolving business landscape, the pressure to create meaningful, real-time connections with customers has never been greater. At Microsoft, we understand this challenge, which is why we’re incredibly proud to announce that Microsoft has been recognized as a Leader in the 2024 Gartner Magic Quadrant™ for B2B Marketing Automation Platforms for Microsoft Dynamics 365…
What Is Reverse Dropshipping? Benefits and Top Products (2024)
It’s not uncommon for goods to flow out of Asia and into North America. Take traditional dropshipping, for example. A business might source products from Chinese or other Asian manufacturers that are sold and shipped across the Pacific Ocean to North American customers. However, there’s a unique business modelcalled reverse dropshipping where goods flow in…
Migrate from Customer Service Hub to Customer Service workspace
Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer Service Hub (CSH) app will no longer be available for all new organizations with Enterprise licenses. The recent release wave introduced an exciting set of new features to help support representatives be more productive. Dynamics…
Simplify and enhance Amazon S3 static website hosting with AWS Amplify Hosting
We are announcing an integration between AWS Amplify Hosting and Amazon Simple Storage Service (Amazon S3). Now, you can deploy static websites with content stored in your S3 buckets and serve over a content delivery network (CDN) with just a few clicks. AWS Amplify Hosting is a fully managed service for hosting static sites that…
Building a Statement Brand in a Saturated Market (2024)
Growing up in Florida, swimwear was an everyday wardrobe staple for sisters Rima and Eddy Vaidila. But in a market flooded with swimwear options, they still had trouble finding swimsuits that spoke to them. Even after moving to LA as adults and building fashion careers, the sisters still couldn’t find pieces that reflected their personal…
How To Use Top AI Project Management Tools To Boost Efficiency (2024)
When you think of artificial intelligence in the workplace, you may picture automated data entry or maybe generative AI-powered customer service chatbots. Indeed, many companies leverage AI technologies for such tasks, but dramatic AI advancements have unlocked more uses for this technology. AI has been transforming project management by taking on complex tasks that were…
Brand Communication Strategies for Ecommerce Stores (2024)
“Convey thoughts,” “evoke an emotion,” “share news,” “exchange ideas”—these phrases describe person-to-person communication, but they can also describe good brand communication. They encompass everything your brand imparts across its various communication channels. While a brand isn’t a person, it should feel human. The more authentic it is, the more it can resonate with your customers.…