Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams

We are thrilled to announce the general availability of spatial annotations in Dynamics 365 Field Service and Microsoft Teams! This milestone marks a significant step forward in enhancing mixed reality collaboration for frontline workers.  Customers using Dynamics 365 Field Service, Guides, and Remote Assist licenses get the new spatial annotation capabilities automatically enabled in Teams…

Essential Clean-Up Guide for Partners: 2025 Release Wave 1

Microsoft is doing some housekeeping in Dynamics 365 Business Central–and significant changes are coming with the 2025 release Wave 1 clean-up. We want you to know about these changes and how to prepare your applications. The Dynamics 365 Business Central Release Wave 1 clean-up means that all tables, table extensions, and table fields remaining in…

Explore the Living Lands in Avowed

Xbox Wire’s Mike Nelson provides an in-depth exploration of a new region in Avowed: The Living Lands, which exists within the universe of Eora. Nelson interviewed the team behind the game, Obsidian, about this area, “where souls are real and gods exist.” “When you’re informed by those two basic facts, it guides a lot about…

Accelerating sales with unified data in the AI era

Data is the lifeblood of decision making in the digital age. Almost every interaction a company has with a customer adds to an ever-growing data pool. For sales leaders, the challenge is transforming this raw data into actionable insights that drive delightful customer engagements and ultimately boost revenue.  While organizations collect many types of information,…

Mobile Offline Data Monitoring with Application Insights

Introducing Enhanced Mobile Offline Data Monitoring with Azure Monitor Application Insights  In today’s rapidly evolving digital landscape, it’s essential for organizations to have comprehensive visibility into their data. It’s particularly important for mobile offline data, often constrained by limited resources of the mobile device and cellular network bandwidth. By understanding and optimizing this data, organizations…

Avowed: PC favorite engages players with freedom of choices

In Avowed, the immersive fantasy role-playing game from Obsidian launching on Feb. 18, players have more freedom than ever before in quests, character interactions and combat. Xbox Wire’s Mike Nelson spoke with the team behind the title to explore the philosophy behind that level of agency. “Everywhere I looked was an opportunity to engage with…

End of support for Smart Assist case and knowledge suggestions

As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no longer support case and knowledge suggestions via Smart Assist in Dynamics 365 Customer Service. We strongly encourage customer service organizations to turn on Copilot…

The value of AI: How Microsoft’s customers and partners are creating differentiated AI solutions to reinvent how they do business today

Organizational leaders in every industry around the world are evaluating ways AI can unlock opportunities, drive pragmatic innovation and yield value across their business. At Microsoft, we are dedicated to helping our customers accelerate AI Transformation by empowering human ambition with Copilots and agents, developing differentiated AI solutions and building scalable cybersecurity foundations. At Microsoft…